http://www.joelonsoftware.com/articles/customerservice.html
This article is great food for thought.
I am interested in your experiences as a customer;
Did you find the service you received was acceptable?
If you were asked to complete a customer satisfaction survey, how would your respond?
Monday, September 7, 2009
Welcome Fall 2009
Welcome to the Georgian College, Ski Resort Operations, blog for the Fall 2008 Service Delivery course.
Do what you do so well that they will
want to see it again and bring their friends.
WALT DISNEY
want to see it again and bring their friends.
WALT DISNEY
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