Monday, October 20, 2008
FISH!
From the FISH Philosophy of customer service, which of the 4 principles can you relate to? Which do you feel you could implement within the first week of your new Co-Op?
Monday, September 1, 2008
What are your experiences.........
http://www.joelonsoftware.com/articles/customerservice.html
This article is great food for thought.
I am interested in your experiences as a customer;
Did you find the service you received was acceptable?
If you were asked to complete a customer satisfaction survey, how would your respond?
This article is great food for thought.
I am interested in your experiences as a customer;
Did you find the service you received was acceptable?
If you were asked to complete a customer satisfaction survey, how would your respond?
Welcome to Fall 2008
Welcome to the Georgian College, Ski Resort Operations, blog for the Fall 2008 Service Delivery course.
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